Data requested on the website and purpose of processing.
- Last name, first name and e-mail address in contact forms: in order to establish direct contact with THE WEBSITE MANAGER, whether to ask questions, make comments, suggestions, request a service or product, or any other information. Failure to provide the minimum personal data required will prevent THE WEBSITE MANAGER from responding to the request.
- Name and e-mail address: to leave comments on the website blog.
- Surname, first name, address, telephone number, e-mail address, tax identification number: this information will be requested at the time of payment for the service, in order to process all related matters.
- Name, telephone number and e-mail address for the newsletter: with the express and voluntary consent of the data holder, the website will request the minimum information necessary to send an automated commercial newsletter, which will inform about advertising, promotions and other information on services and/or products offered by THE WEBSITE MANAGER.
- E-mail address: the e-mail address will be requested in order to access the customer area, in accordance with the data provided when the account was created.
If the user is under 16 years of age, he/she must obtain permission from his/her parents or legal guardians to provide his/her personal data. THE WEBSITE MANAGER has no means of verifying the age of users, and is therefore relieved of all responsibility if the user does not comply with this condition.
THE WEBSITE MANAGER will at all times ensure that the use of the website, the contents and the processing of the user's personal data are carried out in the most correct manner possible. To this end, the user may at any time exercise his/her rights of access, rectification, cancellation, portability, omission or opposition, in accordance with current legislation, by writing to [email protected].
At no time will THE WEBSITE MANAGER share the data it holds with third parties. If this must be done to meet the needs of the services contracted by a participant, to send the newsletter, to comply with legal requirements or for the administration of the website, appropriate confidentiality agreements will be concluded between the parties.
Links to third parties that may be found on the website have privacy policies independent of those of THE WEBSITE MANAGER. Access to these sites is the responsibility of the user, who must know and accept these policies.
FORMS
The website has 4 types of forms:
Contact form: the user, customer or participant can find forms that will facilitate communication with THE WEBSITE MANAGER, whether to ask questions, make comments, request a quote, reserve one of the services offered on the website or assert certain rights. Failure to provide the minimum personal data required will prevent THE WEBSITE MANAGER from responding to the request. The website server and LE GESTIONNAIRE DU SITE WEB's e-mail system will be responsible for processing your request.
Advertising form: users, purchasers or participants will be asked to give their explicit and voluntary consent to THE WEBSITE MANAGER so that the latter may receive the minimum data necessary to send advertising and commercial information on the services and/or products offered by THE WEBSITE MANAGER. This data will be added to an automated e-mail marketing file managed by the data controller indicated below. The processing of personal data in this section has been carried out with the consent of the data holder.
For comments on the blog: in order to avoid spam messages In order to prevent inappropriate comments and ensure proper follow-up, users will be asked to provide their name, e-mail address and website to be identified in comments they wish to leave on blog posts. This data will be visible to other users of the website. If the user does not wish the data to be visible to others, he/she should contact THE WEBSITE MANAGER at [email protected].
The website server will be responsible for the processing, which will be carried out with the consent of the data holder.
To process the service request: users, customers or participants will be asked to provide their data so that THE WEBSITE MANAGER can process the services requested by the customer. The processing of personal data in this case is legitimate due to the existing contractual relationship with the customer or participant. The data will be stored on the website server.
DATA CONTROLLERS
THE WEBSITE MANAGER requires the support of third parties to adequately provide its services and products. Appropriate confidentiality agreements are concluded with these third parties to ensure compliance with the standards of personal data protection.
Data supplied to these third parties may not be used for any other purpose not authorized by the data owner.
In accordance with the principles of information and transparency, it is specified that these third parties are :
- Mailchimp: used to automate commercial newsletters and e-mail advertisements relating to products and/or services offered on the website. This service is provided by The Rocket Science Group LLC, based in the United States. It is covered by a security agreement called Privacy Shield, in accordance with the requirements of the European Committee of data protection. For more information on their privacy policy, please visit: https://mailchimp.com/legal/privacy/
- Asana: application used to organize and manage service activities. This service is provided by Asana, Inc. based at 1550 Bryant Street, Suite 200, San Francisco, CA 94103. For more information on their privacy policy, please visit: https://asana.com/terms
- Active campaign: used for e-mail marketing and CDEst management. This service is provided by ActiveCampaign, LLC, based in Chicago, USA. They have subscribed to the Privacy Shield, which can be verified at https://www.privacyshield.gov/participant?id=a2zt0000000GnH6AAK&s tatus=Active. You can read more about their privacy policy here: http://www.activecampaign.com/privacy-policy/
- Zapier: tool used for task automation. This company is based in San Francisco, CA 94104 - 5401. You can contact them by e-mail at [email protected]. Their privacy policy can be viewed here: https://zapier.com/privacy/
- Google: tool used to manage visitor data. This service is provided by Google LLC, based in Mountain View, California, USA. They have subscribed to the Privacy Shield, which can be consulted at the following address: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&sta tus=Active. For more information on their privacy policy, please visit: https://policies.google.com/privacy
- Lead Pages: tool used to create websites, landing pages, pop-ups, etc. This service is provided by Avenue 81, Inc. based in London. You can contact them by e-mail at [email protected]. Their privacy policy can be viewed here: https://www.leadpages.net/privacy
- Apple: tool used to manage visitor data. This service is provided by Apple, whose privacy policy can be viewed here: https://www.apple.com/legal/privacy/en-ww/
- Siteground: provider of web hosting services. This service is provided by SiteGround Spain SL, based in Madrid, Spain. Their privacy policy can be viewed here: https://www.siteground.com/privacy.htm
- Calendly : tool used to schedule meetings. This service is provided by Calendly, based in Atlanta, GA 30309, United States. For more information on their privacy policy, please visit: https://calendly.com/pages/privacy
- Typeform: tool used to create online forms and online surveys. This service is provided by Typeform SL, based in Barcelona, Spain. You can contact them by e-mail at [email protected]. Their privacy policy can be viewed here: https://admin.typeform.com/to/yFvrNI/
- Facebook Pixel: an analysis tool used for advertising purposes, which makes it possible to see the actions of data holders on this website. This service is provided by Facebook, Inc. based in Menlo Park, California, USA. For more information on their privacy policy, please visit: https://www.facebook.com/privacy/explanation
- Google Analytics: web analysis service used to view website usage statistics. This service is provided by Google LLC, based in Mountain View, California, USA. They have subscribed to the Privacy Shield, which can be consulted at the following address: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&sta tus=Active. For more information on their privacy policy, please visit: https://policies.google.com/privacy
- Zoom: a tool used for online meetings. This service is provided by Zoom Video Communications, Inc. based in San Jose, California, USA. They have subscribed to the Privacy Shield, which can be consulted at the following address: https://www.privacyshield.gov/participant?id=a2zt0000000TNkCAAW&. For more information on their privacy policy, please visit: https://zoom.us/privacy
- Evernote: tool used to better manage the services offered. This service is provided by Evernote Corporation, based in the United States. They have subscribed to the Privacy Shield, which can be consulted at the following address: https://www.privacyshield.gov/participant?id=a2zt0000000PCFCAA4&s tatus=Active. For more information on their privacy policy, please visit: https://evernote.com/intl/es/privacy/policy
- Skype: a tool used to communicate with users, buyers, customers and participants. This service is provided by Microsoft Corporation, based in Redmond, Washington, USA. They have subscribed to the Privacy Shield, which can be consulted at the following address: https://www.privacyshield.gov/participant?id=a2zt0000000KzNaAAK&s tatus=Active. For more information on their privacy policy, please visit: https://privacy.microsoft.com/es-mx/privacystatement
- io: a tool for editing documents. This service is provided by Coda, based in Mountain View, California, USA. You can contact them by e-mail at [email protected]. Their privacy policy can be viewed here: https://coda.io/trust/privacy
- Manychat: tool used to create bots on Facebook pages. This service is provided by ManyChat, INC. You can contact them by e-mail at [email protected]. Their privacy policy can be viewed here: https://manychat.com/privacy.html
- Pay U Latin America: company used to manage payments on the website. You can contact them by e-mail at [email protected]. Their privacy policy can be viewed here: https://legal.payulatam.com/ES/politica_de_privacidad.HTML
- PayPal (Europe) à r.l. et Cie, S.C.A.: company used to manage debit and credit card payments on the website. Based in Luxembourg. For further information, please visit: https://www.paypal.com/es/webapps/mpp/ua/privacy-full?locale.x=es_ES
- Stripe Inc: used to manage debit and credit card payments on the website. This company is based in the United States. They have signed up to the Privacy Shield, which can be viewed at: https://www.privacyshield.gov/participant?id=a2zt0000000TQOUAA4&s tatus=Active. For further information, please visit: https://stripe.com/us/privacy
- Mailtrack: tool used to send e-mails and check their reading by the recipient. This service is provided by THE MAIL TRACK COMPANY, S.L., based in Barcelona, Spain. Their privacy policy can be viewed here: https://mailtrack.io/es/privacy-policy
- Dropbox: used for the virtual hosting of documents related to the products or services offered on the website. This service is provided by Dropbox, Inc, based in California, USA. They have subscribed to the Privacy Shield, which can be consulted at the following address: https://www.privacyshield.gov/participant?id=a2zt0000000GnCLAA0&sta tus=Active. For more information on their privacy policy, please visit: https://www.dropbox.com/privacy
- WhatsApp: a tool used for communication with users, buyers, customers and participants. This service is provided by WhatsApp Ireland Limited (for those in Europe). You can contact them at https://whatsapp.com/contact/?subject=messenger. Their privacy policy can be viewed here: https://www.whatsapp.com/legal?eea=1&privacy-policy
In particular cases, THE WEBSITE MANAGER may use applications or tools that are not included or mentioned in this list, if this is a better option for accomplishing a specific task. In such cases, THE WEBSITE MANAGER will inform users, customers or participants of this situation, if applicable.
NEWSLETTER POLICIES
These policies are to be considered at all times to be an integral part of the terms and conditions set forth on the website, both of which shall apply equally in the event of any dispute. The privacy policy and intellectual property policy applied will be the same as those set out in the terms and conditions of the website.
Newsletter" means the digital newsletter that THE WEBSITE MANAGER sends periodically to its subscribers via an external e-mail service provider, to which the user has voluntarily subscribed.
THE WEBSITE MANAGER is not obliged to send the newsletter at defined intervals, and is therefore entirely free to do so when it deems appropriate. Users may at any time exercise their rights of access, rectification, cancellation or opposition by following the instructions at the bottom of each newsletter.
The user must not share its content with third parties, as this would violate the copyright of THE WEBSITE MANAGER. The only possible distribution channel is that administered and/or authorized by THE WEBSITE MANAGER.
THE WEBSITE MANAGER will not be responsible for third-party content displayed in the newsletter. Any controversy arising from such content must be dealt with directly with the person or company mentioned.
All documents presented in the newsletter are protected by copyright in favor of THE WEBSITE MANAGER, and in the event that they belong to third parties, it is understood that THE WEBSITE MANAGER has the appropriate authorization to use them in accordance with the agreement concluded with the author.
LENGTH OF TREATMENT
Personal data provided for invoicing purposes and for the purchase of products or services will be kept for the duration legally applicable by the invoicing platform.
As regards personal data provided for commercial e-newsletters and blog comments, they will be kept for as long as the data holder wishes to remain on the subscription list, so they may unsubscribe at any time, automatically as indicated in each newsletter, or by writing to [email protected].